TERMS OF SERVICE

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "you") and RewardLion ("RewardLion," "we," "us," or "our") governing your use of the RewardLion platform and services on both (www.rewardlion.com and www.rewardlion.net) (referred to as the "Platform/Services").

By accessing Platform or using the Services, you agree to the following Terms of Service:

Definitions

The following terms has the meaning set out to each of it as follows:

  • Communication Surcharges: Additional fees levied by communication service providers or telecommunication carriers in connection with the utilization of the Platform.
  • Feedback: Suggestions, ideas, or proposals offered by users to RewardLion concerning enhancements, improvements, or new features for the Platform.
  • Fees: Charges linked to the use of the Platform, encompassing subscription fees and supplementary service charges.
  • RewardLion Marks: The name, logos, and service marks affiliated with RewardLion.
  • Information: Data compiled by RewardLion about users and customers on the Platform.
  • Login Credentials: Usernames and passwords utilized for accessing the Platform Account.
  • Platform: The entirety of services, content, communication channels, and features provided by RewardLion via its website or mobile application, inclusive of www.rewardlion.com, www.rewardlion.net, or any other website developed under the RewardLion brand.
  • Platform Account: An account established by users to access and utilize the Platform.
  • Platform Content: All content, data, features, and functionalities accessible on the Platform, excluding User Contributions.
  • Prohibited Conduct: Actions delineated in Section 3 of the Terms.
  • Services: Assortment of product integrations and services extended by RewardLion on the Platform.
  • Sub-Account: Subscription associated with a particular business entity under a Platform Account.
  • Third Party Content: Content, promotions, or offers furnished by third parties, or links to external third-party websites accessible on the Platform.
  • Third Party Services: Services rendered by third-party vendors and provided by RewardLion as part of the Platform.
  • Training: Instructional materials, information, or recommended practices dispensed by RewardLion regarding Platform usage.
  • User Contributions: Content or materials posted, submitted, uploaded, published, displayed, or transmitted by users on the Platform or directly to RewardLion.

1. Acceptance Of Terms

Upon accessing the Platform or utilizing the Services, you acknowledge that you have read, comprehended, and consented to abide by these Terms. If you are using the Services on behalf of an entity, you confirm that you possess the authority to bind said entity to these Terms, and the terms "you" and "your" pertain to that entity.

2. Description Of Services

RewardLion furnishes a Platform encompassing a comprehensive array of services tailored to address the varied requirements of businesses across diverse sectors. These Services encompass Custom CRM, Web Development, UI / UX Design, Social Media Management, Branding, Marketing Strategy, Search Engine Optimization, Content Creation, E-Commerce Solutions, Digital Media Buying, Google Analytics, and Lead Generation. Additionally, the Services may entail the provision of software tools, analytics, and support services pertinent to your clientele.

3. User Accounts 

To access specific features of the Services, registration for a user account ("Account") may be necessitated. You commit to supplying precise, current, and complete information during the registration procedure and agree to maintain the accuracy, currency, and completeness of such information. You are accountable for safeguarding the confidentiality of your Account credentials and for all activities conducted under your Account.

4. Platform Use

You commit to utilizing the Services solely for lawful purposes and in adherence to these Terms of Service.

4.1 Age Restrictions:

Access to RewardLion's Platform mandates a minimum age of 18 years. By using the Platform, you affirm meeting this age requirement. If minors under 18 access the Platform under your supervision, you bear full responsibility for their compliance with these Terms. 

4.2 Platform Account Ownership: 

When creating a Platform Account, you agree to furnish accurate information. The Platform is intended for business or professional individual use. By accepting these Terms, you assert ownership of the Platform Account, or if representing a business entity, you affirm authority to bind it to these Terms.

4.3 Intended Use:

You and your customers may employ the Platform solely for lawful purposes in alignment with these Terms. You agree to maintain all necessary licenses, permissions, and authorizations. Responsibility lies with you for the actions of employees, agents, and customers using the Platform.

4.4 Prohibited Uses:

  • The following activities on the Platform are strictly prohibited and may result in immediate account suspension or termination by RewardLion:
  • Violation of laws or regulations
  • Intentional harm to individuals
  • Transmission or reception of material violating these Terms
  • Unlawful advertising, including spam
  • Impersonating RewardLion or others
  • Interfering with Platform use
  • Conducting harmful activities
  • Reselling or subcontracting Platform/Services use
  • Disrupting Platform functionality or access
  • Unauthorized copying of Platform material
  • Introducing harmful software or material
  • Attempting unauthorized access or disruption
  • Denial-of-service attacks against the Platform

4.5 Privacy:

Your Platform usage implies consent to our Privacy Policy. You must implement and enforce your Privacy Policy for customers, ensuring it aligns with RewardLion's standards.

4.6 Login Credentials:

Protect your Login Credentials and report unauthorized access promptly. RewardLion may disable Login Credentials if Terms violations are suspected.

4.7 Use Of Communication Services: 

When using communication features, you are solely responsible for compliance with relevant laws. RewardLion acts solely as a technology platform provider.

4.8 Third Party Services:

RewardLion may integrate Third Party Services within the Platform. We disclaim liability for issues arising from their use and do not endorse or guarantee Third-Party Content accuracy.

4.9 Customizations:

You may customize specific sections of the Platform with your branding. However, you assume full responsibility for any copyright, trademark, or intellectual property issues arising from your modifications. RewardLion reserves the right to remove modifications without notice. 

4.10 Excessive Use Restrictions: 

RewardLion offers tiered-pricing plans to accommodate varying data usage levels. Excessive usage may lead to account actions, including suspension or termination, at RewardLion's discretion. 

4.11 Platform Updates: 

RewardLion retains the right to implement updates or modifications to the Platform. Your subscription is not contingent upon specific functionalities or features. 

4.12 International Use:

Access to the Platform is prohibited in embargoed countries or for sanctioned persons. RewardLion does not guarantee suitability or availability of materials outside the United States. Users accessing the Platform from other locations do so at their own risk and must comply with local laws. 

5. Payment Terms

5.1 Fees:

Your access to RewardLion's Platform is subject to timely payment of all Fees. Fees may vary over time. All Fees exclude Communication Surcharges, which you must pay separately and will be itemized on your invoice. Fees and Communication Surcharges are nonrefundable and will be charged to your registered credit card in advance for subscription services. You agree to maintain accurate billing information and promptly notify us of any changes.

5.2 Noncancellable Fees:

Certain Service subscriptions require a noncancellable minimum commitment, which remains in effect until fulfilled. Noncancellable Fees will continue until the minimum commitment is met. 

5.3 No Mark-Ups:

You may not increase RewardLion Fees passed to your customers or third parties. You are solely responsible for pass-through Fees, including refunds and chargebacks, without RewardLion's intervention.

5.4 Taxes:

You are solely responsible for Taxes associated with your Platform usage and transactions with customers. RewardLion may collect Taxes as part of Fees as legally required. You agree to indemnify RewardLion for all Tax-related Claims.

5.5 Overdue Amounts:

If payment issues arise, we may suspend Platform access until outstanding Fees are settled. You agree to reimburse us for any recovery expenses, including legal fees.

5.6 Payment Disputes:

Notify us of any Fee disputes within thirty (30) days of invoicing. Pending disputes require payment to avoid waiving your dispute rights. Cooperation is essential for timely resolution. 

5.7 No Refunds Or Credits:

Fees are non-refundable, except as required by law or determined by RewardLion in its discretion. RewardLion may deny refunds or credits for unused subscriptions.

5.8 Cancellations:

You're responsible for canceling associated Services promptly, and Fees apply until cancellation. No refunds are provided for improperly canceled Services.

5.9 Financial Transaction Responsibility:

You're solely responsible for all financial transactions on the Platform, including chargebacks, regardless of cause. 

6. Intellectual Property

RewardLion retains all rights, title, and interest in and to the Services, including all associated intellectual property rights. You may not use the RewardLion name, logo, or trademark without prior written consent from RewardLion. 

6.1 Platform Content: 

The Platform and its content are proprietary assets of RewardLion or its licensors, protected by copyright, trademark, and other intellectual property laws. You are granted a personal, non-exclusive license to access and utilize the Platform Content solely while using the Platform. Unauthorized use, including reproduction, modification, distribution, or display, is strictly prohibited without prior written consent from RewardLion. 

6.2  RewardLion Marks: 

RewardLion Marks are registered trademarks and service marks protected by RewardLion. Any use without prior written consent, particularly in ways likely to cause confusion or misrepresentation, is strictly prohibited. Removal of any RewardLion Marks or proprietary notices is also prohibited. Mention of other products or company names on the Platform may be trademarks of their respective owners. 

6.3 User Contributions: 

User Contributions are considered non-confidential and non-proprietary. By providing User Contributions, you grant RewardLion and its service providers perpetual rights to use, reproduce, and disclose them. RewardLion may utilize User Contributions to enhance its Platform and services. RewardLion reserves the right to delete or remove User Contributions violating these Terms at any time. 

6.4 Prohibited User Contributions: 

Users are prohibited from posting unlawful, threatening, abusive, or infringing User Contributions on the Platform. Contributions must not violate intellectual property rights or breach Platform security. 

6.5 Feedback: 

Feedback provided to RewardLion is voluntary and non-confidential. You grant RewardLion perpetual, non-exclusive rights to use any Feedback without restrictions. By submitting Feedback, you confirm its originality and your rights to disclose it to RewardLion. 

By releasing RewardLion from any claims arising from Feedback use, you agree to defend and indemnify RewardLion from associated liabilities. 

6.6 Copyright; Digital Millennium Copyright Act:

In Cases Of Copyright Or Intellectual Property Infringement, Please Follow The DMCA Notification Procedure Below: 

  • Provide a signature of the authorized person representing the copyright or intellectual property owner.
  • Describe the copyrighted work or intellectual property that has been infringed.
  • Specify the location of the infringing material on the Platform with sufficient detail for identification.
  • Include your contact details: address, telephone number, and email address.
  • Assert your good faith belief that the disputed use is unauthorized by the copyright or intellectual property owner, its agent, or the law.
  • Declare under penalty of perjury that the information provided is accurate and that you are authorized to act on behalf of the copyright or intellectual property owner.

Counter-Notice Procedure: 

  • Provide your signature, either physical or electronic. 
  • Identify the removed or disabled content and its previous location. 
  • State your good-faith belief that the content removal or disabling was due to a mistake or misidentification. 
  • Include your name, address, telephone number, and email address, and affirm your acceptance of service of process from the notifying party. 

Upon receipt of a counter-notice, RewardLion may send a copy to the original complainant and may repost the removed content within a specified period unless legal action is taken by the complainant.

RewardLion reserves the right, at its discretion, to limit Platform access or terminate the account of any user found to infringe on the intellectual property rights of others.

7. Data Privacy And Security

RewardLion collects, processes, and stores personal data in accordance with its Privacy Policy. By using the Services, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

8.Limitation Of Liability, Indemnification, And Time To File Claims: 

The Services are provided on an "as-is" and "as available" basis, without warranties of any kind, express or implied. RewardLion shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services. 

Your sole remedy and our maximum liability for claims arising from these Terms and your use of the Platform or Services are limited to the total amount you paid for Services purchased on the Platform during the three (3) month period preceding the incident. 

In no event shall RewardLion be liable to you or any third party for special, punitive, incidental, indirect, or consequential damages, including those resulting from malicious code, loss of data or profit, or disruptions to third party services. RewardLion shall not be liable for any disruptions to or promises made by third-party services accessed through the Platform, including transaction processing. 

Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so the above limitations may not apply to you. Please refer to the laws in your jurisdiction. 

You agree to indemnify, defend, and hold RewardLion harmless against all claims, demands, damages, liabilities, costs, and expenses arising from your use of the Platform, including but not limited to your provision of information, breach of these Terms, negligence, misrepresentations, violations of law, and disputes with other users, clients, or customers. 

If a third party claims our platform violates their intellectual property rights, we may obtain licenses, modify or replace the platform, or require cessation of its use. 

Any claim related to these Terms, or the Platform must be filed within three (3) months of the incident, or it is permanently barred.

In the event of a breach where monetary compensation is insufficient, RewardLion may seek equitable relief such as an injunction. 

9.Disclaimer:

RewardLion provides the Platform on an "as is" and "as available" basis without any warranty, whether express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. Your use of the Platform is at your own risk, and you agree to be solely responsible for any damage to your computer system or loss of data resulting from such use. RewardLion bears no responsibility or liability for the deletion or failure to store any information or content transmitted through the Platform.

Without limiting the foregoing, RewardLion makes no warranty that:

  • The Platform will meet your requirements. 
  • The Platform will be uninterrupted, timely, secure, or error-free. 
  • The results obtained from using the Platform will be effective, accurate, or reliable. 
  • The quality of the Platform will meet your expectations or be free from mistakes, errors, or defects.

You acknowledge the inherent insecurity of the Internet and telecommunications providers' networks and agree that RewardLion is not liable for any changes to, interception of, or loss of your data while in transit via the Internet or a telecommunications provider's network. 

RewardLion makes no warranty regarding any transactions executed through a third party or third-party services, and you understand and agree that such transactions are conducted entirely at your own risk. Any warranties provided by third parties are solely their responsibility. 

RewardLion reserves the right to modify or discontinue the Platform, including any services or features therein, at any time with or without notice. RewardLion shall not be liable to you or any third party for exercising such right. Modifications may include changes in the pricing structure and the addition of free or fee-based services. Any new features added to the Platform will also be subject to these Terms of Service. 

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you. Please consult the laws in your jurisdiction. 

Any direct damages owed by RewardLion are capped at the amounts you paid us in the three-month period preceding the incident. RewardLion is not responsible for any indirect damages resulting from an incident.

10. Affiliate Program

RewardLion operates an Affiliate Program wherein customers may earn commissions by referring new accounts to RewardLion. Participation in the Affiliate Program requires approval from RewardLion and your acceptance of the Affiliate Agreement, accessible here. By participating, you agree to the terms outlined in the Affiliate Agreement, which is hereby incorporated by reference into these Terms. 

To receive commission payouts, you must establish a payment account linked to your RewardLion account. Commissions may be forfeited if RewardLion cannot process payments to your designated payment account for any reason.

11. Term And Termination

These Terms shall remain enforceable for the duration of your Platform Account. Sections designated to endure after Account termination will remain binding even post cessation of your Platform usage.  

a. Basis for Termination: You acknowledge that RewardLion reserves the right, at its sole discretion, to suspend or terminate your Platform access, wholly or partially, with or without notice. RewardLion bears no liability for any resulting claims, damages, costs, or losses. Suspected fraudulent, abusive, or unlawful conduct may warrant access denial and potential legal action.  

b. Service Termination: Upon termination, irrespective of cause, your Platform privileges cease immediately. RewardLion bears no responsibility for any claims arising from termination or suspension of your access.  

c. Termination Procedures: Should you wish to terminate access or make adjustments; you are required to send a written notice to RewardLion at least 30 days prior to your next billing date.  

d. Third-Party Termination: Users granted Platform access by entities other than RewardLion must contact their respective source for termination-related inquiries.  

e. Force Majeure: We shall not be liable for non-delivery or delays arising from events beyond our control, including but not limited to labor disputes, war, fire, adverse weather, government actions, and other unforeseeable circumstances.  

In the event of unresolved disputes, arbitration will be pursued for resolution. Legal counsel should be consulted to comprehend this provision thoroughly. 

12. Governing Law And Dispute Resolution

These Terms are governed by the laws of Florida-USA, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Florida. 

13. Modifications To Terms

RewardLion reserves the right to modify or update these Terms at any time, without prior notice. By continuing to access or use the Services after any revisions become effective, you agree to be bound by the revised Terms.

14. Injunctive Relief

You agree that a breach of these Terms may cause irreparable harm to RewardLion, and we may seek equitable relief without having to post a bond or security.

15. Waiver And Severability 

No waiver by RewardLion of any term or provision shall be deemed a continuing waiver, and any failure to assert a right or provision under these Terms shall constitute a waiver. If any provision is found invalid, the remaining provisions shall remain in full force and effect.  

16. Change Of Control

RewardLion may assign its rights under these Terms without notice, while you may not assign your rights without our prior written consent.

17. Contact Information

If you have any comment or inquiry or a request, please use the following contact information to reach us: 

Global Digital Business Solution

  • 333 Las Olas Way # Cu-1, suit 1 Fort Lauderdale, Florida 33301
  • Email Address: support@rewardlion.com
  • Telephone number: 1(800)-876-8984
  • Updated as of February 2024
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